Aaron and Nick from Infinity received the highest marks from my wife and I because they did all the things most contractors fall short on. It is frustrating when contractors don't call back, schedule but don't show up, are defensive when you ask questions, and on and on.....so here is what we experi...
Aaron and Nick from Infinity received the highest marks from my wife and I because they did all the things most contractors fall short on. It is frustrating when contractors don't call back, schedule but don't show up, are defensive when you ask questions, and on and on.....so here is what we experienced with Infinity and why we are willing to give them the high marks. We contacted Infinity for a quote and they emailed the next day stating I would receive a call. Next day the call came. We scheduled a time after work that fit my schedule. Aaron was running late so he called for a potential reschedule and his sincerity and apologetic manner was a breath of fresh air. When Nick and Aaron arrived, they were friendly, respectful, and even greeted with a smile. They heard my pups inside the house and wanted to make sure I took care of my pups first before we walked around the house to look at the roof. This told me it was not all about Infinity. Good job guys! As we walked around the house, I was shown the areas where workmanship previously done was causing issues. We had a couple leaks... They went inside and the house and climbed in the attic space to ensure there was proper ventilation which impacts overall heat and cooling of the house and proper humidity control. We did find some damp areas and mold due to poor ventilation. Aaron and Nick shared my options and even itemized a list of recommendations so I could see the breakdown and pick and choose based on our budget and own opinion. After a thorough understanding and pleasant, no pressure review of costs and services, we signed up with them to do our roof. We are also pleased with the fact that when the work is being done, our plants won't be destroyed by shingles, we will have our own onsite project manager, and the entire job will be done in 3 days. Good job guys!